Privacy Policy for HurenCars
Last Updated: December 19, 2025
1. Introduction
Welcome to HurenCars. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website hurencars.com ("the Website") and use our car rental services in Morocco ("the Services").
By using our Website and Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide you with the best possible service. The types of information we collect include:
- Personal and Contact Information: This includes your name, email address, phone number, home address, and country of residence.
- Identification and Driver Information: To process your rental, we collect a copy of your valid driver's license, passport, or national ID card. We also record your date of age to ensure you meet our rental requirements.
- Payment and Financial Information: We collect information necessary to process your payment, such as your credit card type and last four digits (for security deposits). We do not store your complete credit card number. We also keep records of cash deposits made.
- Rental Agreement Information: This includes your rental dates, pickup/drop-off locations, vehicle type, and any additional services you request (e.g., GPS, child seats).
- Technical and Usage Data: We automatically collect data about your device and how you use our Website. This includes your IP address, browser type, operating system, pages visited, time spent on those pages, and other diagnostic data. This is collected using cookies and similar tracking technologies.
- Communications Data: We record any communications you have with us, such as emails, phone calls, and WhatsApp messages, for customer service and quality assurance purposes.
3. How We Use Your Information
We use your information for specific, legitimate purposes, including:
- To Fulfill Our Contract: To process your booking, prepare the rental agreement, provide the vehicle, and manage your rental period from pickup to drop-off.
- To Process Payments and Security Deposits: To handle all payment transactions securely and manage security deposits as per our policy.
- For Customer Support: To respond to your inquiries, provide assistance, and communicate with you about your rental.
- For Safety and Security: To verify your identity, prevent fraud, and ensure the safety of our customers and assets.
- To Comply with Legal Obligations: To comply with applicable laws, such as providing information to law enforcement for traffic violations or in response to a legal request.
- For Insurance and Claims: To share necessary information with our insurance partners in the event of an accident, damage, or theft.
- To Improve Our Services: To analyze usage data and customer feedback to improve our Website, Services, and overall customer experience.
4. Sharing Your Information
We do not sell your personal information. We only share it in the following circumstances:
- Service Providers: We may share your data with trusted third-party companies that perform services on our behalf, such as payment processors, website hosting providers, and email communication platforms. These providers are contractually obligated to protect your data.
- Insurance Companies: We will share your rental and identification information with our insurance providers to manage claims related to your rental.
- Law Enforcement and Government Authorities: We may disclose your information if required to do so by law, subpoena, or court order, or to cooperate with a police investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, user data may be one of the transferred assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption for data transmission, secure servers, and strict access controls for our employees. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typically, this means we will keep your rental agreement and related data for a period of 1 year to comply with our legal and accounting obligations.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request a copy of the personal information we hold about you.
- Rectification: The right to request correction of any inaccurate or incomplete information.
- Erasure: The right to request that we delete your personal information, under certain conditions.
- Restriction of Processing: The right to request that we restrict the processing of your personal information.
- Object to Processing: The right to object to our processing of your personal information.
To exercise any of these rights, please contact us using the details provided below.
8. Cookies
Our Website uses cookies to enhance your experience. A cookie is a small text file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may not function properly. For more information, please see our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. You are advised to review this policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@hurencars.com
- Phone: +212 701708000
- Address: Appartement n 1 rdc amal 6 N 41 hay fath cym RABAT.
Disclaimer: This Privacy Policy template is provided for informational purposes only and does not constitute legal advice. You are responsible for ensuring that your privacy practices comply with all applicable laws and regulations. It is strongly recommended that you consult with a qualified legal professional to finalize a policy tailored to your specific business needs.
Terms of Use for HurenCars
Last Updated: December 19, 2025
Welcome to HurenCars. These Terms of Use ("Terms") govern your access to and use of our website, hurencars.com (the "Website"), and any content, services, and products made available through it.
By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.
1. Use of the Website
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use this Website strictly in accordance with these Terms for the purpose of shopping for personal items sold on the site.
Prohibited Activities: You agree not to:
- Use the Website for any illegal or unauthorized purpose.
- Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Website.
- Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission.
- Attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website.
2. Intellectual Property Rights
Unless otherwise indicated, the Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by HurenCars, its licensors, or other providers of such material and are protected by Moroccan and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not use our trademarks, logos, or service marks without our prior written consent.
3. Bookings and Account Information
If you make a booking or create an account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You are responsible for all activities that occur under your account or password. You agree to:
- Provide current, complete, and accurate purchase and account information for all purchases made at our store.
- Promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
4. Product and Service Descriptions
We strive to be as accurate as possible in the descriptions of our vehicles and services. However, we do not warrant that product descriptions, colors, information, or other content of the Website are accurate, complete, reliable, current, or error-free. All prices are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
5. Online Payments and Security
All payments made through our Website are processed by secure third-party payment processors. We are committed to ensuring the security of your personal information. However, we cannot guarantee the security of any data you transmit over the internet, and you do so at your own risk.
6. Links to Third-Party Websites
Our Website may contain links to third-party websites that are not owned or controlled by HurenCars. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You further acknowledge and agree that HurenCars shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites.
7. Termination
We may, in our sole discretion, at any time, modify or discontinue the Website (or any part thereof) with or without notice. We may also terminate or suspend your access to the Website, for any reason, including, without limitation, breach of these Terms.
8. Disclaimer of Warranties
The Website is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, HurenCars makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Website or the information, content, materials, or products included on this Website.
9. Limitation of Liability
In no event shall HurenCars, our directors, employees, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Website or any products procured using the Website.
10. Governing Law and Jurisdiction
These Terms shall be interpreted and governed by the laws of the Kingdom of Morocco, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Website will be resolved exclusively in the courts of Rabat, Morocco.
11. Changes to Terms of Use
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes constitutes acceptance of those changes.
12. Contact Information
Questions about the Terms of Use should be sent to us at info@hurencars.com.
Disclaimer: This Terms of Use document is a template and is provided for informational purposes only. It is not legal advice. You are responsible for ensuring that your terms comply with all applicable laws and regulations. It is strongly recommended that you consult with a qualified legal professional to finalize a document tailored to your specific business needs.
Legal Disclaimer for HurenCars
Effective Date: December 19, 2025
Please read this disclaimer carefully before using our website hurencars.com or our car rental services. By accessing our website or entering into a rental agreement with HurenCars, you agree to be bound by the terms and conditions outlined below.
1. Vehicle Use and Driver Responsibility
The renter is solely responsible for the safe, legal, and proper operation of the rental vehicle at all times. This includes, but is not limited to, complying with all Moroccan traffic laws, regulations, and speed limits. HurenCars is not liable for any accidents, collisions, injuries (to the driver, passengers, or third parties), or damages to property that result from the renter's operation of the vehicle. The renter is fully responsible for all traffic violations, parking tickets, and tolls incurred during the rental period.
2. Insurance and Liability Coverage
While HurenCars provides comprehensive insurance for the rental vehicle as detailed in our rental agreement, this coverage is specific to the vehicle itself. Our insurance does not cover:
- Personal injury or death of the driver or passengers.
- Loss of or damage to the renter's personal belongings left inside the vehicle.
We strongly advise all customers to secure their own personal travel insurance to cover these potential risks.
3. Mechanical Breakdowns and Maintenance
While we make every effort to ensure our vehicles are in excellent condition, mechanical failures can occur unexpectedly. In the event of a breakdown, HurenCars will provide roadside assistance as per our policy. However, HurenCars will not be held liable for any inconvenience, costs, or delays resulting from a vehicle breakdown, including but not limited to accommodation, alternative transportation, or missed flights.
4. Personal Belongings
HurenCars is not responsible for any loss, theft, or damage to personal property left in the rental vehicle at any time. We advise all renters to secure their valuables and never leave personal items unattended in the car.
5. Website Information and Accuracy
The information contained on this website (including vehicle specifications, pricing, and availability) is for general information purposes only. We strive to keep the information accurate and up-to-date, but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the information. HurenCars reserves the right to modify vehicle prices, specifications, and availability at any time without prior notice.
6. Third-Party Websites
Our website may contain links to third-party websites (e.g., tourism boards, hotels, travel guides). These links are provided for your convenience only. We do not control, endorse, or take responsibility for the content, privacy policies, or practices of any third-party websites. Your access and use of these sites are at your own risk.
7. Governing Law and Jurisdiction
This disclaimer and any disputes arising from the use of our website or services shall be governed by and construed in accordance with the laws of the Kingdom of Morocco. Any legal action or proceeding shall be brought exclusively in the courts of Rabat, Morocco, and you hereby irrevocably consent to the jurisdiction of such courts.
By using the HurenCars website and our services, you acknowledge that you have read, understood, and agree to be bound by this Legal Disclaimer.
Disclaimer: This Legal Disclaimer is a template and is provided for informational purposes only. It is not legal advice. It is strongly recommended that you consult with a qualified legal professional in Morocco to ensure this document fully protects your business interests and complies with all local laws.
Terms and Conditions of Car Rental with Huren Cars
This Rental Agreement ("Agreement") is made between you, the "Renter," and Huren Cars. By renting a vehicle from us, you agree to be bound by the following terms and conditions.
1. Rental Period & Extensions
- The minimum chargeable rental period is 24 hours. Any rental, even for a few hours, will be charged for a full day.
- If you wish to extend your rental period, you must contact Huren Cars in advance to receive approval and arrange for payment. Extensions are subject to vehicle availability.
2. Vehicle Condition and Fuel Policy
- Fuel: The rental car must be returned with the same level of fuel it was picked up with. If the fuel level is lower, the Renter will be charged for the difference at the current market rate. If the fuel level is higher, no compensation will be provided.
- Cleanliness: The Renter is expected to return the vehicle in a clean and tidy condition. If the car is returned excessively dirty and this hinders a proper inspection, Huren Cars reserves the right to have the vehicle cleaned at the Renter's expense.
3. Insurance and Accident Procedure
- Comprehensive Coverage: All rentals with Huren Cars include comprehensive full insurance. This policy features zero excess, meaning you are not liable for the cost of repairs in the event of an insured accident, provided you are not at fault. Fault is determined by an official police report.
- Accident Reporting: In the event of an accident or any insured incident, you must immediately notify Huren Cars and obtain an official police report. Failure to fulfill these conditions may void your insurance coverage and make you fully responsible for all associated costs.
- Insurance Validity: The insurance is invalid in the event of deliberate damage to the car caused by intentional vandalism, reckless driving, or gross neglect.
4. Permitted Use and Restrictions
- Geographical Limits: Rental cars are permitted to travel only on paved public roads within Morocco.
- Border Crossings: Driving a rental car across international borders is strictly prohibited.
5. Late Return Policy
- The Renter is granted a 6-hour grace period after the scheduled drop-off time.
- If the vehicle is returned more than 6 hours late, the Renter will be charged for a full additional day's rental.
6. Renter's Responsibilities
- Driver Requirements: The driver must be at least 22 years of age and have held a valid driver's license for a minimum of 2 years. The Renter must present a valid national driver’s license with details duplicated in Latin script. An International Driving Permit (IDP) is highly recommended if your license is not in Latin script.
- Contact Availability: The contact phone number provided at the time of booking must be available and reachable throughout the rental period. Huren Cars will not be liable for service issues if we are unable to contact the Renter.
- Fines and Tolls: The Renter is responsible for all payments related to fuel, parking fees, traffic fines, and toll roads incurred during the rental period.
- Security Deposit: A security deposit is required prior to taking possession of the vehicle. This deposit is fully refundable upon the safe return of the vehicle, provided the terms of this Agreement have been met and the car is returned without damage for which you are at fault.
7. Booking, Payment, and Cancellation
- Booking Confirmation: A reservation is confirmed once you receive a booking confirmation voucher from Huren Cars.
- Payment: The full rental payment is due upon vehicle pickup. The security deposit is also required at this time and can be provided via credit card or in cash as per our policy.
- Cancellation Policy: To cancel your reservation, you must contact Huren Cars in writing.
- Cancellations made more than 72 hours before the scheduled pickup time are eligible for a full refund.
- Cancellations made within 72 hours of the scheduled pickup time may be subject to a cancellation fee equivalent to one day's rental rate.
8. Miscellaneous
- Pets: Only small pets are permitted to travel in rented cars and must be kept in an appropriate travel carrier at all times.
By renting a vehicle from Huren Cars, you confirm that you have read, understood, and agree to abide by these Terms and Conditions.
