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Legal Information | HurenCars

Legal Information

Welcome to the HurenCars legal information page. Below you will find our key legal documents that govern your use of our website and services.


Last update on December 19, 2025

 

Privacy Policy for HurenCars

 

Last Updated: December 19, 2025

1. Introduction

Welcome to HurenCars. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website hurencars.com ("the Website") and use our car rental services in Morocco ("the Services").

By using our Website and Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide you with the best possible service. The types of information we collect include:

  • Personal and Contact Information: This includes your name, email address, phone number, home address, and country of residence.
  • Identification and Driver Information: To process your rental, we collect a copy of your valid driver's license, passport, or national ID card. We also record your date of age to ensure you meet our rental requirements.
  • Payment and Financial Information: We collect information necessary to process your payment, such as your credit card type and last four digits (for security deposits). We do not store your complete credit card number. We also keep records of cash deposits made.
  • Rental Agreement Information: This includes your rental dates, pickup/drop-off locations, vehicle type, and any additional services you request (e.g., GPS, child seats).
  • Technical and Usage Data: We automatically collect data about your device and how you use our Website. This includes your IP address, browser type, operating system, pages visited, time spent on those pages, and other diagnostic data. This is collected using cookies and similar tracking technologies.
  • Communications Data: We record any communications you have with us, such as emails, phone calls, and WhatsApp messages, for customer service and quality assurance purposes.

3. How We Use Your Information

We use your information for specific, legitimate purposes, including:

  • To Fulfill Our Contract: To process your booking, prepare the rental agreement, provide the vehicle, and manage your rental period from pickup to drop-off.
  • To Process Payments and Security Deposits: To handle all payment transactions securely and manage security deposits as per our policy.
  • For Customer Support: To respond to your inquiries, provide assistance, and communicate with you about your rental.
  • For Safety and Security: To verify your identity, prevent fraud, and ensure the safety of our customers and assets.
  • To Comply with Legal Obligations: To comply with applicable laws, such as providing information to law enforcement for traffic violations or in response to a legal request.
  • For Insurance and Claims: To share necessary information with our insurance partners in the event of an accident, damage, or theft.
  • To Improve Our Services: To analyze usage data and customer feedback to improve our Website, Services, and overall customer experience.

4. Sharing Your Information

We do not sell your personal information. We only share it in the following circumstances:

  • Service Providers: We may share your data with trusted third-party companies that perform services on our behalf, such as payment processors, website hosting providers, and email communication platforms. These providers are contractually obligated to protect your data.
  • Insurance Companies: We will share your rental and identification information with our insurance providers to manage claims related to your rental.
  • Law Enforcement and Government Authorities: We may disclose your information if required to do so by law, subpoena, or court order, or to cooperate with a police investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, user data may be one of the transferred assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption for data transmission, secure servers, and strict access controls for our employees. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typically, this means we will keep your rental agreement and related data for a period of 1 year to comply with our legal and accounting obligations.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal information we hold about you.
  • Rectification: The right to request correction of any inaccurate or incomplete information.
  • Erasure: The right to request that we delete your personal information, under certain conditions.
  • Restriction of Processing: The right to request that we restrict the processing of your personal information.
  • Object to Processing: The right to object to our processing of your personal information.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

Our Website uses cookies to enhance your experience. A cookie is a small text file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may not function properly. For more information, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Disclaimer: This Privacy Policy template is provided for informational purposes only and does not constitute legal advice. You are responsible for ensuring that your privacy practices comply with all applicable laws and regulations. It is strongly recommended that you consult with a qualified legal professional to finalize a policy tailored to your specific business needs.